Follow these steps to update your postal address and phone number:
On our website or the Western Union mobile app:
You can update your postal address:
On westernunion.com:
On the mobile app:
To log into your Western Union profile, please follow the steps below:
If you forget your password, you can reset it by choosing Forgot password.
We’re sorry to see you go. Please note that you will lose your existing MyWU points (if any) by taking this step and your complete transfer history will be erased. To delete your profile, contact our Customer Care.
To add a new payment method, please follow the steps below:
On our website:
On our mobile app:
1 Credit card issuer may charge an additional fee and other associated interest charges. Use a debit card to avoid these charges.
If you are a new user, you can register with Western Union via our website or mobile app.
Steps to register on our website or app:
Follow the steps below to update your email address:
After you’ve successfully updated your email address, use the new email address to log into your Western Union profile.
Note: The option to update your email address is not yet available on the mobile app.
Follow the steps below to change your password: