Legal Documents

GENERAL TERMS AND CONDITIONS OF WESTERN UNION INTERNATIONAL BANK GMBH

Updated September, 2025.

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November, 2024.

May, 2024.

May, 2023.

WESTERN UNION INTERNATIONAL BANK GMBH („WUIB“) MOBILE WALLET TERMS

Updated November, 2024.

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October, 2022.

SPECIAL CONDITIONS FOR DEBIT CARD AND VIRTUAL DEBIT CARD (HEREINAFTER “DC-SC”)

Updated November, 2024.

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May, 2023

SPECIAL CONDITIONS FOR ELECTRONIC BANKING PER WESTERN UNION DIGITAL BANKING APP

Updated November, 2024.

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May, 2023.

SPECIAL CONDITIONS FOR SEPA INSTANT PAYMENTS

Updated May, 2023.

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INFORMATION SHEET FOR DEPOSITORS

Updated November, 2024.

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May, 2023.

YOUR RIGHTS WHEN MAKING PAYMENTS IN EUROPE

Updated November, 2024.

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November, 2021.

PRE-CONTRACTUAL INFORMATION PROVIDED BY WESTERN UNION INTERNATIONAL BANK GMBH
PRICE LIST
FEE INFORMATION
GLOSSARY

Updated November, 2024.

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May, 2023.

TERMS AND CONDITIONS FOR WESTERN UNION DIGITAL BANKING REFER A FRIEND PROGRAM
Garnishment Protection Account (p-account)

How to request a garnishment protection account (p-account)?

To request a p-account, please download the p-account request here, fill it out, sign it and submit it to the Customer Service in the App under Profile/Need help?/Chat now.

Western Union will then review your request and confirm to you if your account is switched to a p-account.

For more details, you can check our Garnishment Protection Account FAQs.

Exception order for capital gains

Please download the exception order, fill it out, sign it and submit it to the Customer Service in the App under Profile/Need help?/Chat now.