Contact information

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Get in touch with our Customer Care representative for assistance.
+33 1 71 04 57 44

If calling from overseas:
+33 1 71 04 57 44

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Find a location

Find contacts of a Western Union agent location for retail-related enquiries.

Find a location

For questions about online transfers

Contact us by phone:
+33 1 71 04 57 44

English/French: Daily, 8:00am – 11:00pm CET
Turkish: Mon to Sat 09:00 – 21:00 UTC/GMT +3
Outside France, call +33 1 71 04 57 44

For fraud-related concerns:
0805 98 00 74

Contact us by mail:
Western Union Processing France
Lithuania UAB
J. Balcikonio str 7, Vilnius, Lithuania LT-08247

In case of complaints, we continually strive to find the best resolution for you. If you feel your issue was not resolved, you have the opportunity to file a complaint with the Bankenschlichtung (www.bankenschlichtung.at)