Frequently Asked Questions

1. On WU.com, log on to your WU profile.

2. Select your name in the top right corner.

3. To the right of your email address, select the pencil icon.

4. Make your changes, click Save, and confirm the changes.

A verification email is sent to the email address you provided. It contains a PIN that is available for 72 hours. We recommend proceeding with the next steps right away.

5. Check your email.

6. Enter the PIN you receive in your email on the Enter your PIN page and click Continue to complete the change.

1. Go to WU.com.

2. On the top right, click Sign up. If you are on a mobile device, click Menu, then Sign up.

3. Type the required information and select Complete.

A verification email is sent to the email address you provided. The link is available for 3 days. We recommend verifying your profile right away.

4. Check your email. 

5. Click Complete registration to return to WU.com.

6. Log on to your profile to complete registration.

1. Tap Log in.

2. Tap Register.

3. Type the required profile information and select Next.

4. Type the required personal information and tap Finish.

5. Type the Security code and tap Next.

6. Check your email and type the PIN to complete registration.